POLICY
and
SERVICE GUIDELINES
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We
provide web hosting to thousands of clients, and we
have a responsibility to protect each client and to
provide the best services available. The following guidelines
were designed to ensure these obligations are met.
Content:
All services provided may be used for lawful purposes
only. Transmission, storage, or presentation of any
information, data or material in violation of any United
States Federal, State or City law is prohibited. This
includes, but is not limited to: copyrighted material,
material we judge to be threatening or obscene, or material
protected by trade secret and other statute. The subscriber
agrees to indemnify and hold us harmless from any claims
resulting from the use of the service which damages
the subscriber or any other party. Pornography and sex-related
merchandising is prohibited on all our servers. This
includes sites that may infer sexual content, or links
to adult content elsewhere. We will be the sole arbiter
in determining violations of this provision.
Also prohibited are sites that promote any illegal activity
or present content that may be damaging to our servers
or any other server on the internet. Links to such materials
are also prohibited.
Examples of unacceptable content or links:
Pirated software
Hacker programs or archives
Warez sites
We will be the sole arbiter as to what constitutes a
violation of this provision.
Commercial Advertising - Email:
Spamming, or the sending of unsolicited email, from
our server or using an email address or domain that
is maintained on our machine as reference is STRICTLY
prohibited. We will be the sole arbiter as to what constitutes
a violation of this provision.
IRC
We currently do not allow IRC or IRC bots to be
operated on our servers.
Server Abuse:
Any attempt to undermine or cause harm to a server,
or customer is strictly prohibited.
Refusal of Service:
We reserve the right to refuse, cancel, or suspend
service at our sole discretion.
All Sub-Networks, distributive hosting sites and dedicated
servers must adhere to the above policies.
Terms
of Payment:
A credit card User agrees to allow SMS-STEALTH HOSTING
to bill his or her card on each successive billing date
without obtaining User's permission. A credit card User
shall notify SMS-STEALTH HOSTING of any changes in credit
card number or expiration date. If the card is not honored
for any reason, SMS-STEALTH HOSTING will attempt to
notify the card holder by using the telephone information
given at sign-up or by E-mail. SMS-STEALTH HOSTING will
contact the card holder, and if alternative billing
has not been established within five (5) days, the account
will be disabled. Restoring the account may be subject
to a re-connect/setup fee minimum of $14.95.
If
you are paying by a credit card, it will be billed as
STEALTH MEDIA SOLUTIONS, not as STEALTH HOSTING. If
payment is by check or check draft, payment due dates
are indicated on User's invoice. Check drafts will be
automatically drafted each month on the day of service
establishment. Dishonored checks or drafts are subject
to a collection fee to be determined by SMS-STEALTH
HOSTING in its sole and absolute discretion and User's
account may be suspended until the account is current.
If payment is not received within five (5) days of the
due date, service will be terminated and a setup fee
of $14.95 will be added to charges for additional Service.
SMS-STEALTH
HOSTING maintains the right to disable or terminate
Service for any unpaid subscriptions. Accounts in default
are subject to an interest charge of 1.5% per month
on the outstanding balance. Termination of Service shall
not relieve User from the obligation to satisfy outstanding
invoices. In the event SMS-STEALTH HOSTING utilizes
an attorney or collection agency to collect any unpaid
amounts, User shall be responsible for the payment of
all of SMS-STEALTH HOSTING 'S attorney, court, and collection
fees and costs in the collection of these sums.
ALL
ACCOUNTS CONSIDERED IN COLLECTION STATUS WILL BE REPORTED
TO ALL MAJOR CREDIT REPORTING AGENCIES. ALL OUTSTANDING
ACCOUNTS THAT HAVE NOT FORMALLY REQUESTED CANCELLATION
IN WRITING WITH RECEIPT OF CANCELLATION CONFIRMATION
WILL BE CONSIDERED OPEN WITH PAYMENT DUE ACCORDINGLY
REGARDLESS OF ACCOUNT ACTIVITY LEVEL BY THE USER.
SMS-STEALTH
HOSTING reserves the right to change prices at any time
without prior notice to it's customers or the public.
Price changes will not be retroactive for existing customers,
regardless of the length of their existing service subscription.
Credit
Card/Check Debit Card Disputes:
SMS-STEALTH HOSTING will make every effort to correct
any discrepancies in errors that may occur in the billing
system. However, all proper payments for services ordered
will be bound as stated in <Terms
of Payment> above and <Right
to Cancel> below.
In
the event that a User formally disputes the charges
made by SMS-STEALTH HOSTING to their credit card provider
and these payments have been originally received according
to these Terms of Service, USER WILL CONTINUE TO BE
LIABLE FOR ALL PAYMENTS AND COLLECTIONS THEREFORE REGARDLESS
OF JUDGEMENTS MADE BY CREDIT CARD ISSUING COMPANIES.
ALL BALANCES OF PAYMENTS DUE WILL BE FORWARDED TO A
COLLECTION BUREAU. (See above<Terms of Payment>)
Right
to Cancel:
SMS-STEALTH HOSTING reserves the right to cancel Service
for any reason without prior notice. Prepaid month-to-month
service is non-refundable. Prepaid service for discount
plans is non-refundable in the event that you are involuntarily
cancelled. SMS-STEALTH HOSTING will not refund any shipping
or handling fees. Cancellations after the calendar date
that your payment is received will be charged for that
month without recompense.
User must notify SMS-STEALTH HOSTING via telephone or
in writing to cancel Service. User will receive a cancellation
confirmation upon termination. Cancellations submitted
to SMS-STEALTH HOSTING via electronic mail shall only
be honored if the user includes their username, and
password. Fees for any setup, shipping and handling,
and monthly service charges placed by SMS-STEALTH HOSTING
are non-refundable. User MUST request cancellation prior
to the calendar billing date on the account to avoid
charges being processed for the next month of service.
If a charge has already been processed, there will be
NO REFUNDS of any monetary value. In the event that
a dispute should arise and with the user stating that
the account had already received request for cancellation,
user must submit proper cancellation confirmation documentation
for reimbursement for said time period. Cancellation
of an account may be requested so as to end at the close
of the current billing period. This will be honored
at the USER'S REQUEST ONLY. If a cancellation request
is received without specification of cancellation date,
the account will be considered terminated immediately
without compensation for unused service.
Failure to follow any term or condition will be
grounds for immediate account deactivation.